For most, building a website is the
single biggest and most significant thing you can do for your business, brand,
product, or book. So therefore it is important to get it right and for it to be
really effective it is important to understand the principles that go into
creating it. This is more than just
design as there needs to be an understanding of who the end user is and how
your website can satisfy their needs. To
do this you need to consider the following components, which are essential to
create the perfect site:
Homepage: This is the single most important page as it is the entry point to the site and if you get this page wrong, it
can be catastrophic and could cause visitors to leave as quickly as they
arrived. This page needs to capture your visitor’s attention and clearly
communicate what your business offers. For example if you are a motivational
author and you write books, give lectures, and have a newsletter and all of it
is about motivation, this must feature on your Homepage.
What do you want the website to do and
why? When asked this question most people will
say "sell something" but the problem is before you get to the sell,
the site needs to convince the visitor that it is credible and genuine – people
are not going to buy from someone they don’t trust. So your site needs to educate, inform and
give visitors a pleasurable experience whilst on line, they will then gain the
confidence in you to actually buy.
Know your promise: We all promise people something when they come to our websites.
The thing you need to ask yourself is what are you promising? Whatever it is,
this promise needs to be reflected on every page. Whether your site is about
saving money or making people laugh, make sure your promise is consistent on
each page.
Who is your market? You need to be able to answer this question before you start
building your website. It's more than just knowing the basics: female, ages 35
to 55. In order to create a site that will truly sell or do what you need it
to, you must know much more about your target market. Being able to answer
questions like: Where does your customer live? What groups might they belong
to? What do they do on their time off? Where do they hang out online? What's
their age? Married? Do they watch TV? Listen to radio? Read
magazines/newspapers?, will really help you to go deeper into your site design and
really create an experience that is keenly focused on your end user. Without
this data, your website is less likely to produce the results you'd hoped it
would.
Think Billboards: A billboard needs to deliver its message very quickly through words
and images and passers by know exactly what they are offering. Think of your
website as a billboard, with people racing past it at high speeds because
that's what the online experience is like. You have less than a second to get
someone's attention so it is vital that the message is clear, crisp and
concise. Think billboard.
Bad book covers: A fantastic message can often be lost in a terrible design.
Consumers won't take the time to try and figure out bad navigation or lukewarm
website copy, not to mention a poor design, they'll just leave and likely their
next stop will be your competitor.
Things no website should be
without: While every website is different, there are
certain elements that are important to have on any website :
. Strong call to action: Tell
your visitors what you want them to do, otherwise they will leave without
taking action
. Contact points: Make it easy for
someone to contact you, either through a phone number, contact form, direct
email, or a combination of these three.
. Secure shopping: In an age of identity
theft and online scams, it is imperative to have a secure shopping cart.
. Easy Navigation: Too many options and
too many choices can confuse your visitor, remember the anachronism KISS – Keep
It Simple Stupid.
. Focus: Remember it's not about you,
it's about your end-user. Your customer, visitor, or potential new client.
. Testimonials: People like what other
people like so be sure to add testimonials, reviews, and endorsements to your
website. If you have a lot of them get a page just for testimonials and it is
also worth considering adding at least one to your homepage.
. Signup: Most visitors won't make a decision to
buy the first time they land on your site so getting folks to sign up for your
blog, newsletter, or announcement list is a way to stay on their radar screen
(permission marketing) and getting them back to your site again and again. By
doing this, you'll deliver the sale. Otherwise people will visit your site and
though they may bookmark, if you don't give them a compelling reason to return,
they likely won't.
. Blog: In an age of almost monthly Google
algorithm changes, a blog is no longer an option if you're trying to get some
visibility for your site. It's a must as is updating it.
Remember you get what you pay
for: We all love free, but free has a price,
especially when it comes to website design. Free websites are limited, won't
let you do e-commerce and most will never get you any search engine ranking.
Forget free -- in the long run it could cost you in lost revenue and business
opportunities.
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